Impact Middle East
The Middle-East is the fastest-growing market in the world for the luxury hospitality sector, and Impact London are excited to now be delivering all of our innovative training programmes in this dynamic destination.
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We have joined forces with the legendary Moun Idriss, one of the most engaging trainers in the luxury industry, to offer our full range of bespoke communication sessions; these have been specifically tailored and adapted to meet the needs of our clients and their teams across the thriving GCC region.
A selection of our courses
Assertive Conflict Resolution
Develop the skills to prevent, manage and resolve conflict in an effective, positive and confident way.
Proactive Selling & Distinctive Verbiage
Help your staff learn and adopt a wide range of five-star elegant, charming language and vocabulary.
Delivering Distinctive Luxury Service
How to create memorable experiences by effectively reading the guests and engaging genuinely.
Business Writing
Etiquette
The fundamentals of e-mail writing, focused on the correspondence most encountered in Hospitality.
